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Communities of Practice (CoP) Manager

About Kaizen

The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals.

We leverage existing knowledge, technology, and new media, and local peer networks to support local reforms. Since our inception, we have provided support to more than 100 government, private-sector, and non-profit organizations in markets worldwide.

Communities of Practice (CoP) Manager

Kaizen is seeking a Communities of Practice (CoP) Manager for a pending USAID project to provide functional and technical advisory support to USAID’s Global Development Lab’s Center for Transformational Partnerships (CTP) under the “Promoting Excellence in Private Sector Engagement” (PEPSE) program.  The PEPSE program will provide the CTP with the following program and technical advisory services: community-of-practice and knowledge management; data collection, analysis, and monitoring and evaluation; training and communications; and private sector engagement support to USAID offices and missions to advance their strategic goals, including public-private partnerships, credit guarantees, multi-stakeholder alliances, and approaches to leveraging private capital and blended investing models. The position is based in the Washington D.C. Metro Area with frequent travel expected to USAID Missions and Independent Offices.

Key Responsibilities:

  • Provide day-to-day leadership for CoP and knowledge management efforts including:
  • Liaise with CTP leadership
  • Work with the rest of the PEPSE team to coordinate activities
  • Leverage lessons learned, undertaking regular outreach to community members including through one-on-one interactions to ensure engagement
  • Oversee the rest of the CoP team

Key Requirements:

  • Experience building communities of practice
  • Through understanding of the strategy behind sustainable communities
  • Ability to interact with community members and guide them through an online platform
  • 5+ years of experience as an expert consultant or program manager
  • An advanced degree is preferred
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