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Community Technical Manager

About Kaizen

The Kaizen Company is an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals.

We leverage existing knowledge, technology, and new media, and local peer networks to support local reforms. Since our inception, we have provided support to more than 100 government, private-sector, and non-profit organizations in markets worldwide.

Community Technical Manager

Kaizen is seeking a part-time Community Technical Manager for a pending USAID project to provide functional and technical advisory support to USAID’s Global Development Lab’s Center for Transformational Partnerships (CTP) under the “Promoting Excellence in Private Sector Engagement” (PEPSE) program.  The PEPSE program will provide the CTP with the following program and technical advisory services: community-of-practice and knowledge management; data collection, analysis, and monitoring and evaluation; training and communications; and private sector engagement support to USAID offices and missions to advance their strategic goals, including public-private partnerships, credit guarantees, multi-stakeholder alliances, and approaches to leveraging private capital and blended investing models. The position is based in the Washington D.C. Metro Area with frequent travel expected to USAID Missions and Independent Offices.

Key Responsibilities:

  • Oversee the continuous development of software and hardware platforms supporting PEPSE communities of practice and knowledge management activities
  • Oversee development and maintenance of web-based platforms including web portals, webinar and collaboration tools, and social networking tools.
  • Arrange and maintain VoIP and telephony systems for virtual meetings
  • Support stakeholders in their use of technology (web-based platforms, telephony, etc)

Key Requirements:

  • Three years of experience managing information technology in the international development industry
  • Experience creating web-based platforms, including web portals and webinars
  • Experience providing technical support for web- and call-based meetings
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